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B) Customer Service → B.1) CS - Department Updates

CS - Customer Service Playbook


Description
In this course, you will learn a bit more about the Customer Service department and how to succeed in your job.
Content
  • Welcome to SmartBuyGlasses
  • Welcome to Customer Service
  • Introduction to other departments
  • I am an agent, what's next?
  • I want to be a TOP AGENT!
  • Playbook test
  • What will be your advice to other colleagues?
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever