| Course | |||||
|---|---|---|---|---|---|
 | D) Merchandising | ||||
 | A) SmartBuyGlasses / A.1) General Knowledge What are the products we sell in SmartBuyGlasses?
How to use the website? ...
These and more questions will be explained in this module. | ||||
 | B) Customer Service / B.2) CS - New hires This course will include an explanation of the onboarding process and schedule of the new hires training. | ||||
| H) Marketing Reports
1. BI
2. Google Analytics
SEO
1. Keyword Research
1.1 Ahref - Beyond Search Volume
2. SEMRush
3. MOZ | ||||
 | A) SmartBuyGlasses / A.1) General Knowledge Social initiatives In this module, you will be learning about the social initiatives campaigns that our company has taken part: 1- Arise Collective & 1% For The Planet 2- WWF X ARISE COLLECTIVE 3- Previous projects - Unite for Sight - Eden Projects -... | ||||
 | B) Customer Service / B.2) CS - New hires In this module, you will learn more about Motion Global (its mission/vision and company culture). You will be also guided through the different departments in the company. Let's start this journey together! | ||||
| H) Marketing | ||||
| H) Marketing Tone of Voice -
Time Doctor | ||||
 | B) Customer Service / B.1) CS - Department Updates In this course, you will learn a bit more about the Customer Service department and how to succeed in your job. | ||||
 | B) Customer Service / B.1) CS - Department Updates In this training module, you'll learn everything about Klarna
1. What is Klarna?
2- Payment details
3- Refunds with Klarna
4- Return/exchange policy with Klarna |
