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B) Customer Service → B.2) CS - New hires

B. Introduction to Motion Global


Description
In this module, you will learn more about Motion Global (its mission/vision and company culture). You will be also guided through the different departments in the company. Let's start this journey together!
Content
  • Introduction to SmartBuyGlasses
  • Our Founders!
  • Mogo Culture - Core values
  • Company Location
  • Introduction to Customer Service
  • Customer Service introduction test
  • Benefits for our CS Mogos
  • Incentive program - SBG VIP Club
  • Leave policy (Home-based agents)
  • Code of Conduct
  • Termination
  • MG Departments Introduction
  • Motion global introduction - Test
Completion rules
  • All units must be completed